De-Duke Real Estate Company Privacy Policy

Effective Date: 01/04/2026

At De-Duke Real Estate Company (“De-Duke,” “we,” “us,” or “our”), protecting your personal information is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information of our users across Nigeria and West Africa when using our platform, mobile application, and services (the “Platform”).

1. What Is Personal Information? “Personal information” refers to any information that relates to, is associated with, or can reasonably be linked to an identified or identifiable individual. This may include contact details, identity documents, financial information, and other data you provide or that we collect automatically.
2. Who Controls Your Personal Information? 2.1 Controller: When this Policy mentions “De-Duke,” “we,” or “our,” it refers to the company responsible for your personal information under this Privacy Policy. 2.2 Payment Controller: If you use our payment services, your personal information may also be shared with our payment service providers, who act as Controllers for information related to financial transactions.
3. Personal Information We Collect 3.1 Information Needed to Use the Platform: We collect personal information to provide services effectively, including: a) Contact & Profile Information: Name, phone number, email, profile photo, address. b) Identity Verification: Government-issued ID, passport, national ID, or other verification documents. c) Payment Information: Bank accounts, card details, transaction history. d) Property and Insurance Information: For users listing properties or purchasing insurance, we may collect license or insurance information, business registration, and property details. e) Experience & Background: Professional experience, online profiles, and relevant certifications. 3.2 Information You Choose to Provide: You may provide additional information such as: a) Gender, language, location, education, or personal preferences. b) Information about other individuals (with their consent). c) Photos, videos, reviews, or other content you submit. d) Communications with us for support purposes. 3.3 Information Collected Automatically: We may automatically collect: a) Device and Usage Data: IP address, device type, operating system, browsing activity on the Platform. b) Location Data: GPS or IP-based location to facilitate services. c) Cookies & Similar Technologies: To improve user experience and Platform performance. 3.4 Information from Third Parties We may obtain information from third-party sources such as: a) Payment providers, financial institutions, or insurance companies. b) Background check and license verification providers. c) Corporate affiliates or partners. d) Publicly available information, including social media profiles or professional websites.
4. How We Use Personal Information We use personal information to: a) Provide and Maintain Our Services: Enable you to access the Platform, list or book properties, make payments, and communicate with other users. b) Improve and Personalize the Platform: Conduct analytics, develop AI features, improve services, and customize your experience. c) Promote Trust and Safety: Verify identity, prevent fraud, enforce policies, and comply with legal obligations. d) Advertising and Marketing: Send promotional messages, manage referrals, and personalize advertisements. e) Payments and Financial Services: Process payments, prevent financial fraud, comply with regulations, and offer installment or financing options. f) Insurance Services: Facilitate purchase and administration of guest or property insurance if applicable. Automated processes may be used to detect potential risks or unauthorized activity on the Platform.
5. Who We Share Personal Information With? We may share your personal information with: a) Other Users: To facilitate property transactions, bookings, or interactions. b) Service Providers and Partners: For support services, property management, payments, background checks, and advertising. c) Government Authorities: To comply with legal requirements, including tax or licensing obligations. d) Corporate Affiliates: For business operations, technical support, and Platform improvement. e) During Business Transactions: In the event of mergers, acquisitions, or sales of assets. We ensure that third parties accessing your personal information are contractually bound to maintain its confidentiality and security.
6. Why We Share Your Personal Information a) With Your Consent: When you authorize us to share your information with third parties. b) Legal Compliance: To respond to legal requests, prevent harm, or enforce our rights. c) Business Transactions: During mergers, acquisitions, or asset sales. d) Public Profiles: Information you make public may be visible on search engines or the Platform.
7. Third-Party Partners and Integrations You may link your account with third-party services. Information shared through these integrations will be subject to the third party’s privacy policy. Examples include: a) Payment providers b) Social networks c) Service management or booking tools
8. Changing Your Country of Residence Your rights and applicable controllers may vary depending on your country of residence. If you change your country, we may transfer your personal information to the new relevant controller while continuing to protect it according to this Policy.
9. Your Rights Depending on applicable law, you may have the right to: a) Access, update, or delete your personal information. b) Object to or restrict certain processing of your data. c) Withdraw consent for processing where applicable. d) Receive your data in a portable format. You can manage many of these preferences directly through your account settings or by contacting us.
10. Security of Personal Information We implement reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
11. Updates to This Privacy Policy We may update this Privacy Policy periodically. The updated version will be posted on the Platform, and the effective date will be revised accordingly. Users are encouraged to review this Policy regularly.
12. Contact Information For questions, concerns, or to exercise your Privacy rights , you may contact: De-Duke Real Estate Company Email: dedukeservices@gmail.com Phone: 08064442882 Address: Leeds Legal #62 Okigwe road beside Golden Tulip Hotel.
13. Retention of Personal Information 15.1 Retention Periods We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. Factors we consider when determining retention periods include: a) The duration of your ongoing relationship with De-Duke, including the time you maintain an account or use our Platform, and the period afterward during which we may need your data for business management, dispute resolution, or to defend claims. b) Legal, regulatory, tax, or auditing requirements that may obligate us to retain your personal information, such as anti-money laundering and transaction recordkeeping obligations. c) Circumstances where retention is necessary to protect the safety of individuals or our legal position, including compliance with statutes of limitation, regulatory investigations, or potential litigation. 15.2 Shared Personal Information Information you share with other users, such as reviews, forum posts, or comments, may remain visible to others even after your De-Duke account is deleted. 15.3 Residual Copies Residual copies of your personal information may remain in backup systems for a limited period due to security and data protection measures.
14. Security and Privacy-Enhancing Technologies While no system can be entirely secure, we implement ongoing administrative, technical, and physical measures to safeguard your personal information against unauthorized access, loss, destruction, or alteration. When your personal information is used to improve AI or other analytical tools, we take extra precautions such as de-identifying data, pseudonymization, encryption, and restricting access to authorized personnel bound by strict confidentiality obligations.
15. Changes to This Privacy Policy We may update this Privacy Policy from time to time in compliance with applicable law. We will post any revised version on our Platform and update the “Last Updated” date. For material changes, we will notify you via email at least thirty (30) days before the changes take effect. If you do not agree with the revised Privacy Policy, you may close your account. Continued use of the De-Duke Platform after the effective date indicates your acceptance of the updated Privacy Policy.
16. Definitions Any undefined terms in this Privacy Policy have the same meaning as defined in our Terms of Service or other agreements related to the Platform.